These Terms of Service ("Terms") govern your access to and use of the website and services operated by SD Global Tech Services Inc. ("Company", "we", "us", or "our"). By accessing or using our website, you agree to be bound by these Terms.

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1. Company Information

Company Name: SD Global Tech Services Inc.

Address: 12870 Trade Way Four, Suite 107, Bonita Springs, FL 34135, United States

Website: sdglobaltech.com

Phone: (833) 962-5193

Email: support@sdglobaltech.com

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2. Nature of Services

SD Global Tech Services Inc. is a corporation providing healthcare information technology solutions, digital health services, and technology consulting to healthcare organizations and enterprises. Our offerings encompass electronic health record (EHR) and electronic medical record (EMR) software implementation and support, smart hospital infrastructure development, artificial intelligence and augmented intelligence integration, medical wearable device solutions, health data analytics, and managed technology services. We serve healthcare providers, hospital systems, and health-focused enterprises seeking to advance patient care, operational efficiency, and clinical outcomes through technology.

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3. No Medical Advice Disclaimer

SD Global Tech Services Inc. provides technology services, software solutions, and IT consulting to healthcare organizations. Content and tools available through our website and platforms are intended for healthcare professionals and enterprise clients and are not a substitute for professional medical judgment, diagnosis, or clinical decision-making. Healthcare providers are responsible for all clinical decisions made using our technology platforms. Patients should always consult a qualified healthcare provider for medical advice.

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4. User Eligibility and Conduct

Access to our services is intended for authorized enterprise clients, healthcare organizations, and their designated personnel. You agree to use our website and platforms lawfully and in accordance with any applicable service agreements. You further agree to:

• Use our services only for their intended professional and organizational purposes;
• Comply with all applicable federal, state, and local laws and regulations, including HIPAA and applicable healthcare IT compliance requirements;
• Maintain the confidentiality of your account credentials and authorized access;
• Refrain from reproducing, distributing, or reverse engineering our software or content without prior written consent;
• Refrain from attempting unauthorized access to our systems, networks, or client data.

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5. Healthcare Data and HIPAA Compliance

SD Global Tech Services Inc. understands the sensitivity of healthcare data and is committed to operating in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable data protection regulations. Where applicable, we enter into Business Associate Agreements (BAAs) with covered entities. Client organizations are responsible for ensuring their own compliance obligations are met when utilizing our platforms and services.

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6. Intellectual Property Rights

All software, frameworks, platforms, documentation, trademarks, and proprietary methodologies developed or provided by SD Global Tech Services Inc. are the property of the Company or its licensors and are protected by applicable intellectual property laws. Clients are granted limited, non-exclusive licenses to use our solutions as defined in their service agreements. Reproduction, modification, or redistribution of our technology outside of agreed terms is prohibited.

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7. SMS Messaging – Promotional Marketing Only

By voluntarily providing your mobile phone number and opting in, you consent to receive promotional and marketing SMS messages from SD Global Tech Services Inc.

• Message frequency may vary.
• Message and data rates may apply.
• Consent is not a condition of purchase or use of our services.
• You may opt out at any time by replying STOP to [INSERT SHORT CODE].
• Reply HELP to [INSERT SHORT CODE] for assistance or contact us at sdglobaltech.com.
• No transactional, emergency, or account-critical messages are sent via SMS.

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Participating Carriers include - AT&T, T-Mobile, Metro PCS, Verizon Wireless, US Cellular, Google Voice, Cellular One, Cellcom, Cellular South, Interop, Clearsky

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Carriers are not liable for undelivered or delayed messages.

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8. Healthcare Emergency Notice

Our technology platforms are not designed to serve as emergency response systems. In the event of a medical emergency, users and patients should call 911 or their local emergency services immediately. Our platforms should not be relied upon as the sole mechanism for critical care communication or emergency alerting.

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9. Third-Party Links and Integrations

Our website and platforms may contain links to or integrations with third-party healthcare systems, software vendors, and technology providers. We are not responsible for the content, accuracy, security, or privacy practices of any third-party services. Integrations are provided to enhance service functionality and do not imply endorsement.

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10. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Specific warranties applicable to enterprise service engagements are governed by individual service agreements.

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11. Limitation of Liability

To the fullest extent permitted by law, SD Global Tech Services Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Liability for enterprise service engagements shall be governed by the terms of the applicable service agreement.

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12. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration in Lee County, Florida. You agree that disputes will be resolved on an individual basis and not as part of a class action.

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13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our website or services after any modification constitutes your acceptance of the revised Terms.

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14. Contact Information

If you have questions regarding these Terms, please contact us:

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SD Global Tech Services Inc.

12870 Trade Way Four, Suite 107

Bonita Springs, FL 34135, United States

Website: sdglobaltech.com

Phone: (833) 962-5193

Email: support@sdglobaltech.com

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