How Developers can Embed Design Thinking into Everything that They Do
Did you know? According to a study covered by HBR, over 3.6 million people missed their hospital appointments, and healthcare providers lost billions of dollars annually because of missed appointments. When the researchers tried to get to the root of the problem, they realized that…
Why We Believe Our Healthcare Technologists Should Be Customer-Focused
Did you know that by 2020, customer experience will overtake price as well as the product as the key differentiator? What’s more, is that 86% of consumers are willing to shell out more money for a product or service in exchange for better customer experiences….